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User support (eg) inquiry support
Account management
Application support
PC setup, application installation, hardware trouble handling
IT asset management
Support for network devices
Coordination / negotiation with customers
Collaboration work at other bases
Incident analysis and management
Business improvement / issue management

IT help desk of foreign companies

  • FULL TIME
Salary
¥227,000 ~ ¥315,000 + Overtime payment.
Yearly income : ¥3,8000,000 ~ ¥5,1000,000
Working hours/
Holidays
Work in shifts : 8:30~20:00 (8 hours in a day)
120 days or more of annual holidays
Qualification
Work experience at IT technical support and IT help desk
Japanese level : Native (N1)
English level : Native
Work location
Tokyo
Benefits
Bonus ・ Twice a year (June / December)
Salary increase ・ Once a year (June)
Full payment of overtime allowance
Full payment of transportation expenses
Complete with social insurance
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