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Infrastructure Engineer(海外からの応募OK) / 株式会社アイエスエフネット


You will be involved in operational projects using Japanese and English.
This is mainly a user support operation project in which you will be in contact with actual equipment and provide support.
【Project examples】
Bilingual help desk work for a major foreign pharmaceutical company in Tokyo.
»Mainly support for client PCs, mobile phones and peripherals
»User support will be provided mainly in Japanese, and collaboration with overseas engineers will be provided in English.

Infrastructure Engineer(海外からの応募OK)

From 275,000 yen
Annual income: 3,060,000 yen and up
Working hours/
9:00 - 18:00
2 days off per week (Saturdays, Sundays, and national holidays)
Business level Japanese and English language skills (telephone, e-mail, documents)
JLPT N2 or above
※In addition to the above, experience in one of the following
At least 1 year of experience supporting foreign companies in English
1+ years of IT helpdesk or user support experience
Experience in simple troubleshooting of client PCs (Windows 10)
Experience in troubleshooting problems while communicating with overseas teams in English
Work location
Minatoku, Tokyo
All transportation expenses paid
Family allowance
Position allowance
Telework allowance
Social insurance
Qualification acquisition support system
Childcare leave system (100% female employees)
Dormitory facilities
Loan of iPhone
Telework and staggered work hours
You will be in charge of customer service for bilingual projects.
We are looking for a wide range of experienced bilingual IT professionals who want to work in an English-speaking IT environment.
Terms and
技術・人文知識・国際業務 / 永住権など
Applications from overseas are accepted.