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Occupation: User support (handling inquiries, escalations from global teams, announcements, and support for offices)
Account management (registration, deletion, modification, and maintenance of various accounts)
Application support (handling inquiries about various application forms, system registration, deletion, and modification)
PC kitting (PC setup, application installation, hardware troubleshooting)
IT asset management (asset registration, inventory control, inventory, IT equipment storage, repair requests)
Network equipment support (support when problems occur)
Coordination and negotiation with customers
Coordination and negotiation with customers
Incident analysis and management
Business improvement and issue management

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